Shipping Terms

ORDER PROCESSING

Unless otherwise specified within the product listing, all orders require an estimated 3-5 business days for processing prior to shipment. Business days are observed Monday through Friday, excluding recognized holidays.

Important Notice:

While we endeavor to dispatch your order at the earliest opportunity, please be aware that processing times may extend slightly during periods of heightened demand. Should any adjustment to your order be required, a representative will reach out promptly to provide you with personalized assistance and information regarding your purchase.

INTERNATIONAL ORDERS

At this time, we only accept orders within the United States so no international orders are accepted.

COST & SHIPPING METHOD

For everyones convenience, a flat rate shipping fee is integrated into your order total, eliminating last minute surprises. While this fee is based on an estimated rate, if the actual carrier charge is higher, Bella Vonte will gladly cover the additional costs for you. Customers will not incur any further charges beyond the total displayed at checkout.

At Bella Vonte, we use reputable companies like UPS or USPS to deliver your order(s) with the utmost care and precision. Please note that at checkout the shipping options will say free because we are unable to change the wording presented at checkout. Please select the best option for your personal shipment needs.

ADDRESS ACCURACY

To ensure seamless delivery, it is essential that all customers provide accurate and complete shipping details. In the event that an order is returned to us due to an incorrect or incomplete address, reshipment will require a new shipment fee, a signature confirmation fee, and a product insurance fee, which must be covered by the customer. If the total shipment fee is not sent by the customer within three business days, the order will be canceled, and the product cost will be issued to the customer in the form of store credit only.

TRACKING NUMBER

Upon shipment, a tracking number will be provided via email. While delivery times may be influenced by the carrier or unforeseen weather conditions, we remain at your service for any inquires or assistance. Please click below to connect with our team for tracking support.

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INSURANCE & SIGNATURE

For your peace of mind, all luxury handbag purchases are safeguarded with comprehensive insurance coverage and require a signature upon arrival. This added measure of protection ensures the secure arrival of your treasured piece. Should you be unavailable at the time of delivery, you may be asked to coordinate a convenient pickup directly with the shipping carrier.

LIABILITY & RESPONSIBILITY

Once an order has been dispatched, Bella Vonte cannot assume responsibility for lost, stolen, misdelivered or delayed parcels. Should any of these circumstances occur, our dedicated team will gladly assist you in navigating claims with the carrier and work with you towards a resolution. Simply click below to contact us.

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ORDER SUPPORT

At Bella Vonte, your experience is one of our top priorities. With that in mind, we will do everything within our power to make sure your order arrives safely and in a timely manner. Although we cannot take any responsibility for mistakes made by the carrier, we will be happy to assist you in any way as needed. If there’s anything we can do to enhance your overall shopping experience, please click below to contact us.

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